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Support

Starling Solutions Inc., doing business as Joon Care, aims to provide great service to our clients and users. If you are experiencing technical issues with Joon's website or mobile app, report it and get help here.

If you are an existing client who needs support with appointments, billing, or other issues, give us a call at +1 425-522-3781 or send us an email us at operations@joon.com, and we'll get back to you in 1 - 2 business days.

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If you prefer to email us directly, you can reach us at support@joon.com.
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If you or a member of your family needs help right away, please call 911 or visit your local emergency room. You can also call the National Suicide Prevention Lifeline (1-800-273-8255), or text the Crisis Text Line (text HELLO to 741741).

Got Questions?

Email us your questions at hello@joon.com or leave us a voicemail at +1 425-522-3781

Interested in joining our clinical team?

Learn how you can become a Joon Therapist.

Need to report an issue?

To report issues using our website or mobile app, please visit our support page.