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Support

Joon Care aims to provide great service to our clients and users. If you are experiencing technical issues with Joon's website or mobile app, please send us an email us at operations@joon.com.
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If you are an existing client who needs support with appointments, billing, or other issues, you can write to operations@joon.com or give us a call at +1 425-600-6425.

We'll get back to you within 1 - 2 business days.

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Need help right away?

If you or a member of your family needs help right away, please call 911 or visit your local emergency room. You can also call or text the National Suicide Prevention Lifeline (988), or text the Crisis Text Line (text HELLO to 741741).

Got Questions?

Call or text us at 425-600-6425. You can also email us at hello@joon.com

Interested in joining our clinical team?

Apply to be a Joon Therapist.

Need to report an issue?

To report issues using our website or mobile app, please visit our support page.